The term ‘customer experience’ refers to the entire journey a customer will take when researching, buying, and using a product or service. It also includes their impressions and perceptions of a business and their feelings about the interactions along the way. With...
April 22nd is Earth Day and every year around this time we take a look at how we can further embrace an eco-friendly office and we like to share these tips with you! Benefits to increasing eco-consciousness in the workplace include: Saving Money Increased Productivity...
When it comes to finding and building our team of insurance adjusters we don’t settle for just anybody. We look for the dedicated few who are fast, thorough and will go the extra mile to get the job done. 10 years ago we found Richard Park and recognized these...
While the insurance industry has traditionally been slow to adopt new technologies, COVID-19 was a catalyst that accelerated the acceptance of new tools to enable remote service. Churchill Claims stayed ahead of the curve with our very own proprietary claims...
Success is rarely achieved alone. This simple statement speaks volumes in the claims handling industry and is one that we understand all too well. The work we perform can only be achieved successfully through teamwork. We use cream-of-the-crop seasoned adjusters as...
