What is Churchill Claims Services?

Churchill Claims Services is a nationwide, multi-line independent adjusting company specializing in daily claims. Founded in 2001 by experienced adjusters, Churchill was built to give claims professionals a better-managed, more dependable adjusting process.

Who does Churchill Claims Services work with?

We work with insurance carriers, third-party administrators (TPAs), managing general agents (MGAs), self-insured organizations, law firms, defense counsel, and other commercial clients that require independent claims services.

Does Churchill represent individual policyholders?

No. Churchill Claims Services does not provide public adjusting services or represent individual policyholders or consumers. We work exclusively for insurance industry professionals and commercial organizations.

What types of claims does Churchill handle?

Our experienced adjusters handle a wide range of property, casualty, commercial, and specialty assignments, including: Automobile liability, comprehensive, and collision claims Residential and commercial property claims General liability claims Trucking losses Professional liability and Errors and Omissions claims Fraud and SIU investigations Vehicle and heavy-equipment appraisals Cargo claims Surveillance assignments Visit our Services page for additional information.

Does Churchill handle catastrophe claims?

No. Churchill specializes in daily, non-catastrophe claims. We do not provide catastrophe-response adjusting services.

Does Churchill provide nationwide coverage?

Yes. Churchill provides independent adjusting services throughout the United States. Coverage for a particular assignment depends on the loss location, type of claim, and adjuster availability.

How can I find an adjuster near the loss location?

Contact us directly at 877-840-6277 or info@churchill-claims.com, and our team will check current adjuster availability for the loss location. You can also use our Find an Adjuster tool. Enter the loss city, state, or ZIP code to see nearby adjusters and their distance from the loss. Our roster changes regularly, so please contact us if the locator does not show the coverage you need.

What makes Churchill Claims Services different?

Churchill combines nationwide coverage with small-company accessibility and responsiveness. We are easy to reach and fast to respond. Churchill was founded and managed by experienced field adjusters. That hands-on experience shapes how we handle assignments and helps us deliver the information claims professionals need. Each assignment is backed by an internal quality-control process that includes oversight by an experienced supervisor, report proofing, technical and final review, and tracking through our proprietary Claims Management System. This combination of hands-on service and structured oversight helps us complete assignments promptly without sacrificing accuracy, thoroughness, or report quality. Our goal is straightforward: get each assignment right the first time and deliver a clear, complete report on time.

What is Churchill’s Claims Management System?

Churchill’s proprietary Claims Management System was developed in-house around the practical needs of adjusters and examiners. It is used to monitor each assignment from receipt through the final report, including activity, documents, follow-up items, and deadlines. The system gives adjusters, supervisors, and support staff a clear view of an assignment’s status, while its diary controls help prevent outstanding items or deadlines from being missed.

Can a new client send Churchill a single assignment?

Yes. New clients are welcome to begin with a single assignment without first establishing an account or signing a service agreement. It is a straightforward way to experience our service firsthand.

How do I submit an assignment, and what happens next?

Assignments can be submitted through our online assignment form, by email at assignments@churchill-claims.com, or by fax at 866-800-0668. Vehicle appraisal assignments can also be submitted online or emailed to appraisals@churchill-claims.com. For assistance, call 877-840-6277. After an online submission, you will receive confirmation that Churchill received the assignment. We will review it and select an adjuster. A separate email will then provide the Churchill file number and the adjuster, supervisor, and contact information.

How much do Churchill’s adjusting services cost?

Churchill keeps pricing straightforward. Most field adjusting assignments are billed at a standard hourly rate, while many vehicle appraisal services are offered at flat rates. Mileage and other applicable charges are itemized separately, and out-of-pocket expenses are billed at cost, without percentage-based add-ons. Rates vary in a few states and for certain specialized assignments. Contact us for our current fee schedule or the rate that applies to a particular assignment.

Are licensing information and references available?

Yes. Adjuster licensing information and business references are available upon request.

Can I see examples of Churchill’s work and client feedback?

Yes. Our case studies show how Churchill adjusters have handled challenging assignments requiring persistence, initiative, and practical problem-solving. You can also read our Google reviews to see what clients say about working with Churchill.

Do I need an account or service agreement to submit an assignment?

No. Churchill does not require a portal account, login, password, or signed service agreement. New clients are welcome to begin with a single assignment.

Churchill Claims Archives - Page 3 of 13 - Churchill Claims Services

The Human Touch in Claims Adjusting: Why Expertise Matters in Delivering Accurate Results

by Churchill Claims | Jan 29, 2025 | Churchill Claims

For Claims Managers, selecting the right independent claims adjusting firm can make or break the efficiency and accuracy of the claims process. With so many options available, how do you choose a partner you can trust to deliver on-time, frustration-free results? At...

How Churchill Claims Delivers Unbiased Results

by Churchill Claims | Dec 13, 2024 | Churchill Claims

Achieving impartiality in claims handling requires more than just good intentions—it demands a system built on expertise, integrity, and transparency. At Churchill Claims, we’ve implemented several key practices to ensure unbiased outcomes: 1. Thoroughly Vetted...

Boosting Efficiency and Cutting Costs: How Churchill Claims Helps Claims Supervisors Excel

by Churchill Claims | Nov 20, 2024 | Churchill Claims

For Claims Supervisors, managing the claims process is often a delicate balancing act of time, resources, and accuracy. Every misstep or delay can lead to increased costs, frustrated clients, and mounting stress. At Churchill Claims, we understand these challenges...

Adjuster Spotlight: Kurtis King – 22 Years of Excellence and Expertise in Claims Adjusting

by Churchill Claims | Oct 30, 2024 | Churchill Claims

At Churchill Claims, we are fortunate to work with some of the most experienced and skilled claims adjusters in the industry. These are claims adjusting professionals who not only bring technical expertise but also a rich tapestry of life experiences that make them...

Why It’s Crucial to Have a Good Claims Adjusting Company Lined Up

by Churchill Claims | Oct 1, 2024 | Churchill Claims

When disaster strikes, particularly natural catastrophes like Hurricane Helene that recently swept through the Southeastern states of the U.S., claims supervisors are often faced with an overwhelming volume of work. The aftermath of such events is always challenging,...

The Importance of Proactive Insurance Adjusters

by Churchill Claims | Aug 20, 2024 | Churchill Claims

In the fast-paced world of insurance claims, the ability to quickly and effectively respond to any situation is crucial. At Churchill Claims, we understand the importance of having proactive insurance adjusters who can think on their feet and adapt to the...