Effective Date: May 16, 2025
Churchill-Claims.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website. By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the site.
1. Information We Collect
a) Non-Personal (Anonymous) Data
Collected automatically via cookies, heatmaps, analytics tools, and tracking scripts. May include:
- General geographic location (city/region)
- Referral source (website or search engine)
- Pages visited, duration of visit, scroll depth, mouse movement, click/tap behavior
- Device type, operating system, browser type
This data is anonymous and cannot identify you personally.
b) Personal Information
Collected only when voluntarily submitted (e.g., via our contact form). May include:
- Name
- Email address
- Phone number
2. Use of Information
We use collected data to:
- Analyze website traffic and performance
- Improve user experience, functionality, and security
- Identify and resolve technical issues
- Respond to inquiries submitted through our contact form
3. Cookies & Tracking Technologies
We use cookies and third-party tools (e.g., Google Analytics, Hotjar) to understand site usage patterns.
- Essential cookies are required for basic site functions.
- Optional cookies (analytics, performance) are set only if you opt in via our cookie banner.
You can disable or delete cookies in your browser settings, though some features may not function properly.
4. Data Sharing
- Service Providers: We share anonymous usage data with analytics and performance vendors (e.g., Google Analytics, Hotjar). All vendors are contractually bound to maintain confidentiality and use data only to provide their services to us.
- No Sale of Personal Data: We do not sell, trade, or rent your personal information to third parties.
5. Data Retention
- Personal Information: Retained only as long as necessary to fulfill the purpose of collection or as required by law.
- Anonymous Data: May be retained indefinitely for analytical purposes.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access & Portability: Request a copy of your personal data by emailing privacy@churchill-claims.com.
- Correction or Deletion: Request updates or removal of your data; we will respond within 30 days.
- Opt-Out of Analytics: Use the “Cookie Settings” link in our footer or email privacy@churchill-claims.com.
To exercise any of these rights, please contact us.
7. Security
We implement appropriate technical and organizational measures, including:
- TLS encryption for data in transit
- Encryption at rest where feasible
- Access controls based on least-privilege
- Regular security assessments
However, no internet transmission is 100% secure; we cannot guarantee absolute protection.
8. Breach Notification
In the event of unauthorized access to unencrypted personal information, we will notify you and the Florida Department of Legal Affairs “in the most expedient time possible and without unreasonable delay,” as required by Florida Statutes §501.171.
9. GLBA Privacy Notice (If Applicable)
If we handle non-public financial information under the Gramm–Leach–Bliley Act, we will deliver an annual Privacy Notice to our clients detailing our information-sharing practices and providing an opt-out mechanism for disclosures to non-affiliated third parties.
10. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted here with a revised “Effective Date.” Continued use of the site after changes constitutes acceptance of the updated policy.
13. Contact Us
Churchill Claims, Attn: Privacy Officer
Email: privacy@churchill-claims.com
Phone: (877) 840-6277