Claims Adjusting Insights & Resources
Trusted Team Feature: Spotlight on Claims Adjuster Will King
Strong relationships are at the heart of the insurance world, and few claims adjusters embody that strength quite like Will King, one of Churchill Claims’ long-standing, go-to adjusters. Will has been part of our team since 1198, and his depth of experience,...
The Power of Real-Time Updates: How Churchill Claims’ Technology Keeps You in the Loop
In claims management, timing is everything. The difference between a smooth process and a frustrating one often comes down to communication. That’s where Churchill Claims sets itself apart. Our in-house Claims Management System (CMS) was designed from the ground up to...
Turning Claims Efficiency into Higher Profits: Strategies to Maximize Your Bottom Line
When claims get stuck, claims supervisors face increased labor costs, frustrated clients, and lost opportunities. On the other hand, efficient claims management: Reduces administrative overhead Lowers the risk of rework and errors Speeds up turnaround time Builds...
Eliminating Bottlenecks in Claims: How Churchill Claims Helps You Work Smarter, Not Harder
In the world of claims adjusting, bottlenecks can be the difference between a satisfied client and a frustrated one. Delays, miscommunication, and rework can quickly snowball, taking up valuable time and resources. At Churchill Claims, we’ve built our process to...
From Garage to Growth: The Story Behind Independent Adjusting Firm, Churchill Claims
Before there were nearly 1,000 adjusters, supervisors, and support staff—before the tech, the clients, and the coast-to-coast coverage—there was a garage, kids in car seats, and a vision for something different. Melanie Hawkins, co-founder of Churchill Claims,...
Done Right the First Time: Avoiding Costly Claims Handling Rework
In claims handling, speed matters—but accuracy matters more. A rushed or sloppy report might meet a deadline, but if it’s missing key details or filled with errors, it leads to delays, frustration, and expensive rework. As Claims Supervisors know, fixing a mistake...
Eliminating Bottlenecks in Claims: How Churchill Claims Helps Claims Supervisors Work Smarter, Not Harder
Claims Supervisors know that small delays can snowball into big problems. A missed document, an overwhelmed adjuster, or a lack of communication can slow everything down—and make your job harder than it needs to be. At Churchill Claims, we’ve spent years perfecting...
Trusted Team Feature: Meet Jerri Dalcherone
At Churchill Claims, we pride ourselves on working with adjusters who not only bring technical skill and reliability to the job but also embody the values of professionalism, trust, and dedication that our clients rely on. That’s why we’re excited to spotlight one of...
Why Honesty Is the Best Policy in Claims Adjusting
In the world of insurance claims, trust is everything. Claims Managers rely on independent adjusters to provide accurate, unbiased assessments to ensure fair resolutions. When honesty is at the core of the process, everyone benefits—insurers, policyholders, and claims...